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Shipping & Returns
Postage costs
The table below lists the various shipping methods and their associated shipping costs. These are exclusive of VAT.
| Landen | Standaard | Aangetekend |
| Nederland | €6.00 | €6.50 |
| Euro zone 1** | €10.00* | €16.00 |
| Rest van Europa | €13.00* | €21.00 |
| Rest van de wereld | €19.00* | €27.00 |
* Unfortunately, standard international shipments do not come with a tracking number.
** Euro zone 1: Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, Sweden
International orders
We ship worldwide!
International shipments sent via standard service are not tracked and therefore cannot be traced. Registered mail does receive the necessary tracking.
To retrieve
Besides shipping, you can also choose to pick up your order in Enschede. You'll receive an email as soon as your product(s) are ready.
Returns
The sleeving products and heat-shrink tubing supplied by Flex Services are cut and/or trimmed to size. Therefore, returning and/or exchanging these products is not automatically possible.
Other products can be returned provided they are unused and notified by email or phone within 8 (eight) days.
Return shipping costs are the customer's responsibility.
Frequently Asked Questions
Frequently asked questions are about products and payment methods, but also about shipping methods.
How do I choose the right sleeve for my needs?
Can I change or cancel my order after I've placed it?
Do I need to create an account to place an order?
What payment methods do you accept?
Is my payment information safe?
What are the shipping costs?
Does Techflex ship internationally?
Can I return my order if I'm not satisfied?
How do I request a refund?